Privacy Policy

Last updated: July 28, 2026

This policy explains how your personal information is collected, used, shared, and protected when you use çokacıolmuş’s services at www.cokaciolmus.com.tr.

Data controller and contact information

ÇOKACIOLMUŞ GIDA TİCARET LİMİTED ŞİRKETİ
Address: Göztepe, İzzet Beltan Sk. No:5B, 34730 Kadıköy/İstanbul
Email: info@cokaciolmus.com
Phone: +90 532 257 65 09
MERSİS No: 0332541625200001

Information we collect

Identification and contact information such as name, surname, phone number, email, billing, and delivery address,
Customer transaction information such as orders, returns, product preferences, and customer support correspondence,
Payment confirmation and transaction information. Card information may be processed by authorized payment service providers including Shopify and PayTR,
Technical and usage information such as IP address, device, browser, cookie, session, traffic, and security logs,
Request, complaint, comment, campaign preference, and marketing consent information.

For what purposes do we use the information?

We use your information to process orders and payments, prepare and ship products, manage customer accounts, resolve return and support requests, ensure security and fraud prevention, fulfill legal obligations, improve site performance, and conduct marketing communications to the extent you have given consent.

Sharing of information

Personal information may be shared with Shopify, PayTR, shipping companies, hosting and IT providers, accounting and consultancy service providers, marketing/analytics services, and authorized public institutions to the extent necessary for the provision of services and fulfillment of legal obligations. Data is processed by third parties in accordance with their own privacy terms and applicable legislation.

Cookies and analytics

Cookies and similar technologies may be used for site operation, remembering preferences, security, performance measurement, and personalization to the extent you have given consent. You can manage cookies through your browser settings; disabling some cookies may affect the functionality of the site.

Storage and security

Data is stored for the period required by the processing purposes and stipulated by law. Appropriate technical and administrative measures are implemented against unauthorized access, loss, and misuse; however, no electronic transmission or storage method guarantees absolute security.

Your rights

Your rights under Article 11 of the Personal Data Protection Law No. 6698 include the right to learn whether your data is being processed, to request information, to learn whether it is being used in accordance with its purpose, to know the third parties to whom it has been transferred, to request correction, deletion or destruction, and to request compensation for damages due to unlawful processing.

Application

You can submit your requests, along with information sufficient to verify your identity, to info@cokaciolmus.com, via the contact form on the site, or in writing to Göztepe, İzzet Beltan Sk. No:5B, 34730 Kadıköy/İstanbul. Applications are concluded within the period stipulated by law.

Changes

This policy may be updated due to operational or legal changes. The current version and date will be published on this page.