Shipping Policy

Last updated: 1 September 2026

çokacıolmuş orders are packed with care and shipped within Türkiye by Aras Kargo. We do not currently ship internationally.

Dispatch time

Orders are prepared and handed to Aras Kargo within 1–5 business days after payment confirmation, depending on stock and production. This is not the carrier's transit or delivery time. Delivery time depends on the destination, carrier volume, public holidays and force majeure.

Shipping fee

As of 1 September 2026:

• Shipping is free on orders of 1,000 TL and above.
• Orders under 1,000 TL are charged a flat 140 TL shipping fee anywhere in Türkiye.

The shipping fee is added to your order total automatically at checkout.

Order tracking

Once your order is handed to the carrier, tracking details are sent to the contact channels you provided at checkout.

Undeliverable orders

If the recipient cannot be reached, the parcel may be held at an Aras Kargo branch. Parcels not collected in time are returned to us. If you ask us to resend, the current shipping fee may apply.

Damaged or incomplete parcels

If you notice visible damage, crushing or leakage on the outer packaging at delivery, we recommend asking the courier to draw up a damage report. The absence of a report does not remove your legal rights. For damaged, missing or incorrect items, contact info@cokaciolmus.com with your order number and, if possible, photos.